Archive for the 'Chats' Category

Today’s chat: Should fliers be worried about a strike at AA?

Wednesday, October 10th, 2007

Is ATA taking full advantage of its partnership with Southwest? Where is Skybus headed next? Why don’t airlines expand in St. Louis? Which hub will Continental use for new Asia flights? Find out the answers to these questions — and…

Today’s chat: Are JetBlue, Frontier safe as standalone carriers?

Wednesday, September 12th, 2007

Are cabin crews getting less friendly? Should the FAA make airlines start using under-utilized airports? Is JetBlue a takeover target? How about Frontier? Where is Skybus headed next? Find out the answers to these questions — and about 20 others…

Today’s chat: What boarding or seating changes will Southwest make?

Wednesday, June 27th, 2007

Is an airline required to compensate you if your flight is delayed or canceled? Are Northwest’s pilot shortages management’s fault or is the union forcing the issue? Is Southwest really canceling cross-country routes like Philadelphia-L.A. and Baltimore-Oakland? Why doesn’t US…

Schedule change for air travel chats

Tuesday, June 19th, 2007

The weekly air travel chat is being moved to Wednesdays. The next chat will be tomorrow — Wednesday, June 20 — at 1 p.m. ET. Come back then for this week’s chat….

Today’s chat: Who’s more likely to be rude –- airline workers or passengers?

Tuesday, June 12th, 2007

How much is outsourcing to India call centers hurting airline customer service? How comfortable is it to cross the Atlantic in a 757? If you get bumped, how do you make sure the airlines give you voucher you can use?…

Today’s chat: Why do some fliers hate Southwest?

Tuesday, June 5th, 2007

How is AirTran’s takeover bid for Midwest faring? Can Skybus really make a Columbus hub work without offering connecting flights? What are the risks of booking a hidden-city ticket? Will Skybus come to Chicago? Why does United keep faring so…

Today’s chat: Are fliers too quick to blame airlines for air traffic delays?

Tuesday, May 22nd, 2007

Will all the new low-cost competition in San Francisco hurt United? Who is to blame for the seemingly never-ending conflict between management and labor at U.S. airlines? Will AirTran honor Midwest tickets if the takeover goes through? Is JetBlue really…

Today’s Chat: Should airlines teach customers ‘flying etiquette?’

Tuesday, May 15th, 2007

What plane would you most like to fly on? What do you think of Skybus’ no food rule? Has JetBlue become a takeover target? What’s wrong with United? With a customer-service reputation worse than the IRS, how much lower can…